While there has been some notable improvement lately, video games have not historically done a fantastic job of representing queer identities (or really anything other than “straight white dude”). The days of overt homophobia and extreme stereotypes are mostly behind us, but to put it bluntly, LGBTQ+ gamers usually take what we can get in the representation realm. Sometimes, that means playing as a gay character with very little actual identity beyond a statistic on a character sheet. In many cases, it means there is a female character who can be romanced by any gender of player character but basically is just gay or straight depending on your play-through, rather than a realistic portrayal of a bisexual woman. In an increasing number of cases, an NPC (usually one you can’t romance) is presented as canonically gay, but this either comes off as tokenization or even as baiting. It acknowledges that queer people exist within the world of the game, but doesn’t really allow queer gamers to roleplay authentically, unless you count “one dimensional flirting with that person I have no chance of hooking up with” as an authentic roleplaying experience.
As the trend toward inclusiveness increases, we often see developers either avoid defining a character’s sexuality if it doesn’t directly come up in gameplay or taking a “let’s just make everyone pansexual so players can make their own canon” approach (like many Bethesda and Bioware games). While there is actually something to be said for that second approach, particularly in an open RPG where making your own story is the point of the game, there is also something to be said for explicitly defining those identities and making players deal with the reality of not everyone on earth being bi/pan.
The debate over the portrayal of sexuality in games has been going on for quite a while (anyone remember the controversy surrounding Juhani from KOTOR 1?), but gender is only just starting to get addressed along these lines, and finding solid representation of BTQ characters is often much harder than finding LG representation. Recently, Dragon Age 3 took a bold stance and allowed players to define not only their sexuality but their gender identity. The success of that game and the fact that the inclusiveness certainly didn’t hurt sales has opened some doors, and developers are starting to cautiously move toward them.
The recently released Torment: Tides of Numenera falls squarely into that category, exploring these concepts in a way that’s actually inclusive but not quite taking it to the level of DA3 in terms of how that is done. Like much about Torment, it’s a solid step in the right direction if not quite a running start.